I am an associate professor of operations, technology, and information management at the Samuel Curtis Johnson Graduate School of Management at Cornell University. My research interests center around operational innovation, specifically examining how new technologies can be leveraged to develop novel operations and pricing strategies in supply chains, the gig economy, and the hospitality industry. Using both analytical and empirical methodologies, I aim to uncover innovative solutions to practical problems facing these industries.

My research articles have been published in leading journals such as Management Science, Manufacturing & Service Operations Management, and Production and Operations Management. My research has been recognized with several awards such as the INFORMS Service Science Section Best Student Paper Award, the INFORMS TIMES Best Working Paper Award, the Digital Supply Chain and Supplier Diversity Conference Best Paper Award, and the INFORMS Public Sector OR Best Paper Award. At Johnson, I am the recipient of the 2020 Half Century Faculty Research Fellowship and the 2017 Clifford H. Whitcomb Faculty Fellowship. I currently hold editorial positions in leading journals such as Associate Editor for Manufacturing & Service Operations Management, Senior Editor for Production and Operations Management, and Associate Editor for Naval Research Logistics.

I teach the operations management core course in the EMBA and MBA programs, and revenue management analytics for doctoral students. In 2023, I was named one of the 40-Under-40 Best MBA Professors by Poets&Quants. Prior to joining Johnson, I received my doctoral degree from the Stephen M. Ross School of Business at the University of Michigan and his bachelor’s degree from Department of Industrial Engineering at Tsinghua University.